Tuesday 18 June 2013

MPA Published Articles: Product Choices

Hannah Frawley our resident Marketing Manager has been writing articles for many years and her recent items are in support of the MPA. See her articles in their Master Photography Magazine Issues April and also June 2013 for guidance on how to maximise your profit and product offerings.



Do you want to make more profit from your images? The answer to that question for the majority would be ‘yes but how?’ Well economically speaking you have to ensure that you are meeting demand yet many photographers are still not offering a comprehensive finished product range that matches what the market is requesting.

CD v’s Album
When presenting product choices to your clients it is often difficult to communicate the intangible benefits of a finished product and often easier and time efficient to provide your images on disc. In this day and age of technology it would be the obvious move but can you imagine a world where images are only kept on a disc? What a dull and un-emotive environment that would be. Not to mention with the rate at which technology becomes obsolete – will there be CD drives around in 20 years’ time, my guess is not however a finished product survives for as long as it is cared for. What also about quality? By handing over your work you are handing over your businesses reputation to a novice. How good will your images look printed by a local commercial outlet compared to a professional photographic lab? Will you get better reviews on good quality or bad quality prints? The answer is an obvious one however photographers are still continuing to throw away potential profit.

Restricted Product Ranges
Traditionally a photographer who does offer finished products would restrict the client to their chosen merchandise however by restricting selections you could inadvertently be restricting your profit. Different products appeal to different types of client and so by ensuring you are offering the widest range possible you are targeting your services at the widest range of clients. This doesn’t mean you are down grading your target market, your price range is the key to affecting that, more products simply means more appeal, more appeal means more interest.
I have 15 years of marketing experience for a wide variety of industries however in these challenging economic times regardless of the market, the key to success is diversification. The most successful photographers are the ones who can react to market changes. The basic of marketing is supply meeting demand, and those who have the most diverse range of products tend to see a steadier flow of clientele with higher average spends.

Product Presentation
There are cries of ‘but I don’t want to compromise my style’ and ‘but it gets too complicated to offer a wider range’ which for some it can be but I’m not encouraging a barrage of product guides onto your bride to be, I am advising on offering a wider, less complicated solution that will still match your character and style but most importantly encourage a higher average spend.
Many of the professional labs now offer sample cover sets for their albums and this is the most efficient and cost effective way of offering a wider range for your clients. No longer do you have to spend hundreds of pounds on sample albums and leather swatches, you can now have all of the options to present to you client in a simple yet appealing arrangement with no compromise on style or quality.
What about other products such as framed prints? Framed Prints are an excellent method of up selling on just 1 image, yet many wedding photographers only offer the traditional album. Why is this when the market is crying out for innovation and creativity? With software such as Studio Partner from Colorworld Imaging you can present over 35 Moulding styles to your client against their chosen image live on screen. There is no longer the need to purchase frame chevrons or cumbersome display boards in order to present this kind of product.

Product Selection
The truth is you can’t offer every single product on the market, so how do you go about diversifying your range without confusing or alienating your potential clientele?
If you are interested in increasing your product range my advise is to speak to you chosen pro lab. Pro Labs have traditionally been seen as just that, print labs however we have had to diversify our offerings too to meet your demand too and so offer much more. We can inform you on market trends, best selling products, new products, variations on your chosen products and we can look at your product range and advise on how best to tailor it to the market demand. At the end of the day, your success is our success so we should be working on it together.